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Our Windows 2003 Servers are located at the Landmark Technology Center. This center is the next step in the creation of a world class business district in the heart of Silicon Vineyard.

The unique services available in this state-of-the-art building allows us to offer better, more reliable service to our customers.

Power from two separate substations
Fiber optic data feeds from 2 carriers
Geographically diverse routes
Large capacity generator

 


Spam Reduction Service
After an overwhelming amount of requests, Spincaster Productions Inc. is pleased to announce the launch of its Spam Reduction Service! This subscription based service will pre-screen your incoming e-mail and tag any SPAM messages so they are easily identifiable and can be moved or deleted using standard filtering in client email programs. Spam is reduced an immediate 90 PERCENT and gets better as it learns more about your email.

How does it work?
The spam reduction filter runs on our mail servers therefore requires no software installation on your PC. Once the system filter determines that the message is most likely spam, it will tag the email by adding *****SPAM***** to the subject line letting you know that it is spam. This allows Outlook or Outlook Express to apply rules to the incoming message to delete the message or move it to a junk mail folder for later review.

The spam reduction service will also check against your Outlook address book so that messages from familiar senders are not tagged as spam. Subscriptions to permission based electronic newsletters will not be affected and if they are inadvertently tagged as spam you can add the sender to an allow table.

This service is also available to customers who have their own in-house mail servers.

Spam Reduction Pricing

One Time Setup Fee (per domain) $50.00

Annual Fee (per email address)
$50
.00

Email address added to the Spam Reduction services later on are subject to a $5.00 setup fee.

Spam Reduction FAQ

Table of Contents:

The Answers

What is Spam?

Spam is a nickname given to bulk email trying to sell you something. Other terms include Unsolicited Commercial Email (UCE) or Unsolicited Bulk Email (UBE). The nickname SPAM originates from the famous Monty Python spam skit.

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What does your service do with the spam?

Once the system determines that the message is most likely spam, it will tag the email using either X-headers or by adding *****SPAM***** to the subject line letting you know that it is spam.  This allows email client programs to apply rules to the incoming message to delete the message or move it to a junk mail folder for later review.

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Does this service quarantine the spam?

No.  It is a waste of time to have to open a web browser, login, and review your spam online when a simple rule in your email program can keep the spam out of your way and make it much easier to review by simply opening a folder.  Spam reduction services should reduce the amount of wasted time, not increase it!

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How does the system decide what is spam and what is not?

Incoming messages run a gamut of over 250 tests to determine what is spam and what is not.  Each rule has a score, either a positive value for spam-ish tests and negative value for non-spam-ish characteristics.  The higher the score, the more likely the message is spam.  The system can also "learn" what may or may not be spam by watching the emails that come through and training on emails with very high or very low scores.  A special "Bayesian Classifier" looks at key areas of the messages and assigns a probability of being spam which then adds/subtracts from the score.  If the score is above the score threshold, the email is tagged as spam.

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How accurate is your system?

The service starts out near 90% effective and gets better as it learns from your emails! Current levels are over 97%.

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How do I set up my email program to filter out the marked messages?

Instructions for Outlook 2002 are available here

Can I create my own rules?

At this time there are no user-definable rules.

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Can I just have the spam deleted before it goes to my inbox?

No.  False positives are a possibility and it would be unwise just to turf everything.  By setting rules in your client, you have much better control over any mistakes the system may make.

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A spam message got through.  What can I do to stop this message from coming through?

You can add the email address of spammers to the black list in the control panel under "Deny From Addresses".  We will be working on a feedback system where you can upload spam messages back to the server for it to learn and recognize similar spam messages.

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An email from one of my mailing lists has been marked as SPAM.  How can I stop this from being tagged?

You can add the email address of your mailing lists and other addresses that are not spam in the control panel under "Allow From Addresses".  Addresses in this list will pass through without being marked as spam.

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Can I just mark the Spam Email and leave the body unchanged?

If you wish to have the email arrive as it normally would, as opposed to the warning message with the attached email, set the "Spam notification" setting to "Deliver original message".

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How do I change the default settings for my whole domain?

As the domain administrator, you will see a user named "@somedomain.com" where somedomain.com is the name of your domain.  When you edit the settings for that account you are creating the default settings for you domain. 

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How are default settings applied?

The settings made here will override the global system defaults and the user settings will override the domain defaults.  The allow and deny lists will actually add together as opposed to override  creating a more comprehensive list.

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How do I adjust the settings for a specific user/email address?

As the domain administrator you can create "accounts" for each email address.  Once created, you can set any of the settings independently of the domain or other users.

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One user in my domain doesn't want their email filtered.  Can I exempt one address?

As the domain administrator you will have an extra field in the "@somedomain.com" account called "Allow to Addresses".  Addresses placed in this list will not have their email tagged as spam even if it scores above the threshold.

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Does the system send a notice to the spam sender?

No.  Actually finding the true originator of a spam email is almost impossible as spammers use fake or random user accounts.  Sending messages back to a bogus or innocent email user contributes to wasted bandwidth on the Internet.

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Is the ISP of the spammer notified that they have a spammer using their network?

No.  It is difficult to ascertain the true origin of the spam in many cases and it clogs the Internet's arteries with yet more mail! That said, if you can figure out the source, go get 'em!

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Does your system do content (adult material) filtering?

Many have asked for Adult content filtering. We are looking into this request.

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